Support

Support via Phone, email or Remote.

Please contact us for pricing.

Upgrades within the same Version and Incoming Technical Support, discounts on Major Upgrades. Technical support contract includes access to the Ideal POS Knowledge base. Access to emergency after hours phone support at discounted award rates. Ask for a copy of the contract for full entitlements.

Support incidents not related to our software or hardware that was not supplied by us, is subject to further charges not covered by standard support - we will inform you if this is the case beforehand.

Remote Direct Support will only be provided to customers with a fully operational ADSL connection to all their stations using Windows XP or later.